London Consult

Human Studies Center, Ltd.

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London Consult specializes in providing Information & Knowledge Age Training.

We have the education, training, and experience to provide you with quality, state of the art, keynote speakers, presenters, training programs, seminars, courses, meeting facilitation and group process services.

We can help with participation issues on the cyberspace, Internet, Information Superhighway, and the World Wide Web.  We help you address:



Information Age Business – Service Issues: Agreements, Business Plans, Channel Conflicts, Competition, Consumer Service, Cyber-Contracts, Cyberspace Dealings, Cyber Squatting, Directories, Domain Names, Establishing Goodwill, Feedback, Information Economics, Integrating Old Practices In A New Age, International Strategies, Internet Business Options, Internet Strategy, Life Cycle, Managing Risks, Merchants, Pricing, Successful Design, WebSites, and World Wide Web.

Information Age Management Issues: Change Management, Communication Strategies, Creating Change, Decision Making, Establishing Performance, Standards, Ethical Concerns, Leadership, Problem Solving, Professional Concerns, Reasonable Expectations, Successful Management, Team Building, and Information age weaknesses.


Conflict Resolution: Conflict Management and Resolution, Creating Change, Crisis Assessment and Forecasting, Crisis Management Planning, Mediation, Negotiation, Problem Solving, and Arbitration.

Information Employee Concerns: Discrimination, Distribution Of Labor, Employee Information Abuse, Evaluation, Harassment, Labor Problems, Labor Relations, Managing Knowledge Workers, Password Protection, Supervision Of Data Users, Information Users, Information Non-Users, Information Misusers, Whistle-Blowing, Workplace Stress, and Wrongful Termination.

Intellectual Property Issues: Copyright Use and Misuse, Database Use and Misuse, Domain Name Hijacking, Domain Name Strategies, Intellectual Property concerns, Sensitive Data Protection, Software as Property, Software Copyrights, Software Patents, Trade Names, Trade Secrets and Trademarks. Information Privacy Security Concerns: Cryptography, Data Protection, Information Use And Misuse, Information Security, Privacy, and Security Assessments.


E-Commerce Strategies: Authentication, Consumer Service, Cookies, Data Signatures, E-Commerce, E-Payment Systems, Electronic Banking, Electronic Marketplace, Funds Transfer, Merchandizing, Net Strategy, Security, Service Failures, and Web Strategies.

Information Marketing: Advertising in the Information Age, Advertising Campaigns in cyberspace, Banners, Budgets, Building A Community, Corporate Identity, Costs, Information Marketing Plan, Interactive Marketing, Keywords, Literature Research, Market Economics, Market Mix, Market Statistics, Marketing Research, Measuring Results, Product Marketing, Meta Tags, Newsgroups And Forums, Public Relations, Sales Support, Service Marketing, Spamming, Style Manuals, and Virtual Catalogs.

Information Technology Management Issues: Bulletin Boards, Electronic Publishing, E-Mail, Encryption, Expert Systems, Frames, Information Technology, Internet Research, Search Engines, Telecommunications, and Standards Of Care.


Defective Software: Computer Software, Development Risks, Errors, Expert Systems, Quality, and Risks of Use and Misuse.

Information and Computer Crime: Blackmail, Consent, Computer Fraud, Computer Related Crime, Computer Misuse, Cyber Stalking, Hacking, Identity Theft, Information Theft, Invasion Of Privacy, Mens Rea, Negligence, Piracy, and Use Of Computers.

Information Policy Issues: Censorship, Compliance, Data Access, Defamation, Free Speech, Governance, Governmental Behavior, Human Rights, Indecent Speech, Information Highway Standards, Internet Regulation, Internet Education, Netiquette, Newsgroups, Offensive Materials, Policy Concerns, Regulation of Practices, and Surveillance.

Interpersonal Concerns: Behavior in the New Age, Children And The Net, Computer Addictions, Conflict Management, Cross Cultural Concerns, Group Dynamics, and Net Relationships.

We have the expertise to help you with assessment, behavior, conflict, and development areas.


We can help you with your analysis, assessment, and evaluation concerns.

bulletCrisis Assessment
bulletCrisis Forecasting
bulletCrisis Management Planning
bulletEmployee Evaluation
bulletEmployee Selection
bulletIdentifying Normal Problems
bulletIdentifying Abnormal Problems
bulletNeeds Analysis
bulletPerformance Evaluations
bulletProgram Assessment


We are internationally recognized specialists in interpersonal and organizational behavior training.  Our expertise includes:

bulletCommunication Skills
bulletConfronting Demands
bulletCritical Thinking
bulletCross Cultural Issues
bulletHandling Criticism
bulletInterpersonal Relationships
bulletListening Skills
bulletMale and Female Issues
bulletManaging Your Boss
bulletProblem Solving
bulletWork and Family Issues
bulletAmericans with Disabilities
bulletAssessing Needs
bulletBalancing Authority and Power
bulletCareer Development
bulletCareer Management
bulletCareer Transitions
bulletControl and Influence
bulletDecision Making
bulletEmployee Assistance
bulletEmployee Retention
bulletEthical Concerns
bulletForeign Assignment Evaluations
bulletGroup Dynamics
bulletLabor Management Relations
bulletMotivation and Morale
bulletOrganizational Politics
bulletPartnering Skills
bulletProject Management
bulletQuality of Work Life


We can help you identify and resolve a range of functional and dysfunctional conflicts.

bulletChange Management
bulletConflict Management Systems
bulletCrisis Intervention Focus
bulletExternal Crisis
bulletInternal Crisis
bulletCritical Incident Debriefing
bulletCultural Changes
bulletPersuasion Skills
bulletSexual Harassment
bulletStress and Burn-Out
bulletViolence in the Workplace


Our team can assist you in your management and strategic planning training and facilitation needs.

bulletCareer Development
bulletExecutive Coaching – Mentoring
bulletExecutive Development
bulletFacilitation Skills
bulletGoal Setting
bulletGroup Process Facilitation
bulletImproving Performance
bulletInfluencing Behavior
bulletLeadership Development
bulletManagement By Objectives
bulletManagement Skills
bulletManagement Styles
bulletManagerial Competencies
bulletManagerial Succession
bulletMeeting Skills
bulletOrganizational Culture
bulletOrganizational Development
bulletOrganizational Diagnosis
bulletOrganizational Systems and Structure
bulletOrganizational Visioning
bulletPerformance Appraisal
bulletPerformance Standards
bulletProgram Development
bulletProgram Evaluation
bulletReaching Individual Goals
bulletReaching Group Goals
bulletTeam Building
bulletTeam Training
bulletTime Management Skills
bulletBoards of Director Relations
bulletDown Sizing
bulletIntellectual Capital
bulletOrganizational Design
bulletOrganizational Objectives
bulletOrganizational Planning
bulletSystems Thinking
bulletTotal Quality Management


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We can be contacted at:
Home Office:

London Consult

Human Studies Center, Ltd.  
 Suite 200-402

655 South Main Street
Orange, CA 92868-4690
Telephone: Dr. London's Direct line 714-285-9128 Fax: Contact for number
Send e-mail to RWL at
Send e-mail to RWL at
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Last modified: Monday, January 06, 2014

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